Last updated: May 17, 2016
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.gsblacklabel.com website (the "Service") operated by Goldstar Performance Products ("us", "we", or "our").
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.
We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Contests, Sweepstakes and Promotions
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to firstname.lastname@example.org, with the subject line: "Copyright Infringement" and include in your claim a detailed description of the alleged Infringement as detailed below, under "DMCA Notice and Procedure for Copyright Infringement Claims"
You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Service on your copyright.
DMCA Notice and Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
You can contact our Copyright Agent via email at email@example.com
Intellectual Property The Service and its original content, features and functionality are and will remain the exclusive property of Goldstar Performance Products and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Goldstar Performance Products.
Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by Goldstar Performance Products.
Goldstar Performance Products has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that Goldstar Performance Products shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to defend, indemnify and hold harmless Goldstar Performance Products and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
Limitation Of Liability
In no event shall Goldstar Performance Products, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Goldstar Performance Products its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
These Terms shall be governed and construed in accordance with the laws of New Jersey, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us.
Goldstar Performance Products shipping & handling rate is $7.95 for all US orders under $99, with FREE shipping & handling for orders over $99. *Free shipping offer valid in the continental U.S. only. For Alaska, Hawaii and all other locations please contact Customer Service for shipping & handling rates.
NO SHIPPING TO P.O. BOXES
IRONCLAD 90 DAY RETURN POLICY
At Goldstar Performance Products You're More Than Just A Number and our goal is to make sure all of our customers are completely satisfied with their purchase! We pride ourselves on carrying the best products to help you reach your goals. Our 100% satisfaction guarantee on every product we carry is something you can count on. If for any reason at all you are not satisfied with a product you purchase from us, we will take it back. Once we get the product back to our warehouse we will quickly process your return/exchange within 24-48 hours. You will have the option to exchange it, receive a store credit, or get a full refund for the product price.
We understand how your circumstances may change or you may change your mind. As long as you return the item(s) within 90 days, unopened, and still in sell-able condition, we can give you a full refund for the product(s). You will be responsible for shipping the product(s) back to us. Once your item(s) is received we will process your return in 24-48 hours. See our HOW TO RETURN A PRODUCT instructions below.
If you have already opened, used, or partially used a product that you received from us, and are not satisfied, we will take it back within 90 days. We will need you to explain to us the reason you are returning the product so we can forward this information over to the manufacture for their quality assurance SOP's. You will be responsible for shipping the product(s) back to us. Once your item(s) is received we will process your return in 24-48 hours. See our HOW TO RETURN A PRODUCT instructions below..
If there is an issue with your product please contact us immediately at 1-973-882-5300 so we can get the issue taken care of right away. We will have the defective goods picked up or send you a return label via e-mail or mail. Once we have confirmation that the product is on it's way back to us we will then re-ship you a replacement product or issue you a store credit or refund. Please Note: If the product is defective due to damage during transit we will need you to notify us that very same day so we can file a claim with the shipping carrier.
ALL RETURNS MUST HAVE AN RMA # TO BE PROCESSED! RETURNS WITHOUT AN RMA# WILL BE REFUSED AND NOT PROCESSED!
Question: What is an RMA#? What does it do?
Answer: An RMA, which stands for Returned Merchandise Authorization, is a way of flagging a product that's being returned to us. This will help Goldstar keep track of your return and let us know why it is being returned. Goldstar creates an RMA once a customer has contacted us at firstname.lastname@example.org or called us at 1-973-882-5300 with a request to return a product.
Note: Creating an RMA doesn't automatically refund or give you a store credit. The RMA# is simply the way we track your return throughout the returns process. Once the return is received with the RMA # on it you will then be credited for the return.
HOW TO RETURN A PRODUCT
To return the item(s), simply e-mail email@example.com or call us at 1-973-882-5300 to obtain your RMA#.
INCLUDE YOUR RMA# ON THE BOX! We will take care of this for you within 24 - 48 hours of the time it arrives back to us, and we will e-mail you to let you know that we received it. Of course, we can not be responsible for the amount of time that it takes for the item to be delivered back to us.
Question: How Long Do Refunds Take?
Answer: Once we have confirmed that you are getting a refund, the refund will be processed within 24 hours! If you paid by credit card, it will take about to 3-7 business days to show up on your credit card account. If you paid by PayPal you should receive an email from PayPal within 24 hours to let you know you received a refund. We work hard to be sure that your refunds get to you as quickly as possible!
If you have any questions, simply e-mail us at firstname.lastname@example.org!